IT Support Specialist

Website Hawaii Family Dental

Job Overview

As an IT Support Specialist, you will ensure that center and support teams are fully functional by providing excellent service via onsite facilities service visits and help desk support.

Your Contributions

· Provide Windows Desktop and Application support for all end-users who work onsite and remotely

· Install, rebuild, move, remove, and dispose IT and other equipment as needed

· Conduct user and systems administration (eg: MS 365, Windows, Denticon, Digium)

· Contact service providers to address service interruptions.

· Other IT Administrative Duties (e.g. documentation, inventory and lifecycle management, etc) and duties assigned

Your Qualifications

– At least 3 years of related work experience at medium-sized companies with 100-400 employees

– Minimum High School diploma; AA degree in IT or related field is preferred

– CompTIA certifications or equivalent benchmarks of both A+ and Network +. Security + preferred but not required

– Previous experience in dental or medical is helpful

– Valid driver’s license and car

– Ability to lift 50lbs and travel inter-island on an as needed basis.

– Strong PEOPLE, verbal, and written communication skills

What You’ll Love About Us

– Competitive Hourly Wages that grow WITH you

– Medical, Drug, Vision + Dental

– 401K with Employer Matching

– Paid Time Off

– Paid Holidays

– Formal and On-the-job Training

– Opportunities for Advancement

– Teamwork, camaraderie, and FUN!

Who We are

Hawaii Family Dental is a locally owned and operated multi-specialty dental practice. With 300 employees across 12 locations and 4 islands, we provide comprehensive care to patients, treating everyone one like family. Our mission is to improve and health and well-being of everyone in Hawaii through direct patient care and education.

We believe in building a happy, harmonious work environment where you love what you do—and our culture supports that. You’ll have room for growth, the opportunity to advance in your career, and even the chance to explore new professional options throughout Hawaii.

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