Operations Manager

Job Overview 

The Operations Managers (OM) hold everything together. They know that excellent patient care starts with employees who are engaged and feel supported. They communicate effectively and provide creative solutions that promote superior patient experience and ensure that they leave feeling appreciated and eager to return.  

Highlights 

Responsibilities 

• Interview and select team members who have the potential to contribute to a positive team culture and performance. 

• Build a high performing team by engaging, empowering, and developing team members to reach their full potential through positive and constructive feedback, training, and coaching 

• Hold team members accountable to operational and compliance standards 

• Support dentists by understanding and advancing their practice goals 

• Provide compassionate care to patients. 

• Collaborate with the leadership team on new initiatives like process improvements that impact the entire organization  

• Effectively communicate with all team members by adjusting to their needs and always start with the WHY  

• Actively participate in leadership development sessions to expand your knowledge and growth potential  

• Analyze reports to identify opportunities for improvement in the areas of access to care, patient experience, and employee retention 

Education, Experience, and Skill Sets: 

• 3 years management experience in a dental office setting 

• Experience with interviewing, selecting, and/or training employees highly desired 

• Computer proficiency 

• High School diploma or equivalent 

• Training in OSHA and HIPAA Compliance 

Compensation 

• Competitive salary with a generous quarterly bonus potential 

• 401K with employer match 

Benefits 

• Medical, drug, and vision plans with excellent dental  

• PTO and paid holidays 

• Formal and on-the-job training and development 

• Opportunities for growth and advancement